Comfort Keepers logo
In-home senior care

Investment

$116,950

Initial Franchise Fee

$55,000

Units

734

Growth Rate

-3%

Overview About Investment Territories Support Operations Ranking History

Overview

Industry Personal-Care Businesses
Founded 1998
Franchising Since 1999
Parent Company Halifax Group
Leadership Natalie Black, CEO
# of Employees at HQ 60

Units and Growth Chart

About Comfort Keepers

Comfort Keepers is a home care business organization providing in-house care services for the elderly. Its main aim is to ensure the well-being and safety of the elderly in society. It does not provide medical care for seniors, instead focusing on companionship, meal preparation, light housekeeping, grocery shopping, exercise, and games. Comfort Keepers was founded in 1998 and began franchising one year later. Since then, they have expanded to more than 650 locations and have over 250 franchisees, who average two or more territories apiece.

Ideal franchisees should have a passion for giving back to the community, specifically the elderly. 

Why You May Want to Start a Comfort Keepers Franchise

Due to a continuous rise in the number of older adults in society, the need for carers is in high demand. Some elderly people get to a point in life where they need care and support 24/7. Younger family members cannot always care for their elder family members. Instead, they choose to outsource the service to trusted home care providers like the Comfort Keepers.

As a franchisee, you will get the chance to provide this noble service of proper in-home care to the elderly who spend most of their time at home. Unlike home care nurses, franchisees get to arrange their schedule into flexible shifts, and they also get to work closer to their homes to provide interim healthcare.

Comfort Keepers provides you with software to aid in billing, scheduling, accounting, banking, and handling contracts. This software makes it easier to start and manage the administrative side of the business. 

What Might Make a Comfort Keepers Franchise a Good Choice?

This franchise focuses on changing and impacting the lives of seniors in your community. They also have a good support program that helps franchisees through detailed and comprehensive training. 

To be part of the Comfort Keepers team, you should make sure you’re financially ready for an initial investment made up of a franchise fee and other startup costs. These additional startup costs may include insurance, licenses, caregiver training, business premises, furniture, and equipment. 

You should also be prepared for ongoing fees that will include royalty fees, advertising fees, and potential renewal fees. The term of agreement between Comfort Keepers and their franchisees is usually ten years. At the conclusion of each agreement period, you will be given the opportunity to renew your franchise for a sum as long as both parties wish to remain in business.

How to Open a Comfort Keepers Franchise

Comfort Keepers provides many opportunities to learn more about the business when potential franchisees interview with a franchise development representative. If you are deemed a good fit, you'll then receive a Franchise Disclosure Document, which discloses information about your investment with a copy of the current franchise agreement. When you receive this document, you'll also have an in-depth discussion regarding your business territory.

After completing a market analysis and meeting with the team at company headquarters in Irvine, California, you'll be prepared to make your decision. Once the agreement is signed, you will receive comprehensive training. A business coach will be assigned to support you through training and beyond because Comfort Keepers believes in supporting individual needs, both for the elderly and their franchisees.

Investment Details

Initial Franchise Fee $55,000
Initial Investment $116,950 - $188,200
Net Worth Requirement $300,000
Cash Requirement $100,000
Royalty Fee 5%
Ad Royalty Fee 2%
Technology Fee 0
Term of Agreement 10 years
Is Franchise Term Renewable? Yes
Financing Third Party
Veterans Incentive 20% off franchise fee

Available Territories

Franchising opportunities available in the following regions

United States

Training & Support Programs

Comprehensive training and ongoing support to help you succeed

Training

On the Job Training 4 days
Classroom Training 50 hours

Ongoing Support

Purchasing Co-ops
Newsletter
Meetings & Conventions
Toll-Free Line
Grand Opening
Online Support
Security & Safety Procedures
Field Operations
Site Selection
Proprietary Software
Franchisee Intranet Platform

Marketing Support

Co-op Advertising
Ad Templates
National Media
Regional Advertising
Social Media
SEO
Website Development
Email Marketing
Loyalty Program/App

Operations & Requirements

Key operational details and requirements for running this franchise

Is absentee ownership allowed? No
Can this franchise be run from home/mobile unit? No
Can this franchise be run part time? No
# of employees required to run 2
Are exclusive territories available? Yes

Ranking History

Comfort Keepers performance in the Franchise rankings over recent years

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Disclaimer
The information on this page is not intended as an endorsement or recommendation of any particular franchise or business opportunity by Entrepreneur Media. Our listings and rankings are solely research tools you can use to compare opportunities. Entrepreneur stresses that you should always conduct your own independent investigation before investing in a franchise or business opportunity. That should include reviewing the company's legal documents, consulting with an attorney and an accountant, and talking to former and current franchisees/licensees/dealers.
Updated: December 12th, 2022